No matter what kind of business you think you’re in, you quickly find out you are in the personnel management business. With careful hiring, mentoring, recognition, and compensation plans, your people can be your greatest asset. Recurrent, personnel issues can be a distraction to you and your staff. Some react to personnel problems by firing [...]

Put Your People on the Same Team

Find Good People – Make Great People
People always ask us what we look for in a job applicant because we had such a great staff. Sure, we looked at qualifications, but we looked beyond that. We wanted people who were not only qualified, but also had foundational qualities we could build upon. We wanted to see our staff achieve the highest [...]

A Solid Business Foundation is Necessary for Success
When you build a house, the foundation must be laid strong and straight. If it’s not, the framers try to make up for it. When they can’t, the drywall guys try to make up for it. When they can’t, the painters try to make up for it. When they can’t, you’re going to have to [...]

Beware of “Money Saving” Suggestions from Your Non-Sales Staff
Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no money for Sales Support salaries. Still, Sales needs Sales Support to perform. The [...]

7 Tips to Maximise Your Human Resources
Does your company regard its staff as a commodity, information as a currency, and operate on a need-to know basis? If so, you may be missing one of the primary advantages of Human Resources – good ideas. Some of the best ideas can come from your own people. These include problem solving, creative approaches, and [...]

Hire the Old Guy
Does your company suffer from the “not invented here” syndrome? Many companies believe all the answers must originate from within. In fact, most good business principles have been in existence for a long time. Don’t waste valuable time and money expecting your people to come up with all the right answers. They can actually ignore [...]

7 Tips to Attract and Keep Good People
Your people are your most valuable asset. When you are a start-up, they are critical. They represent your company to your customers, vendors and your associates. When your people interact well with each other, they will make your workplace productive and satisfying on many levels. Remember, most top producers aren’t found, they’re made. Most often, [...]