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How to Talk to Your Computer Tech

Probably the most frustrating part of business today is our total dependence on our computers. It’s a true love-hate relationship. When computers go haywire, we’re stymied. We call our system’s administrator, tech support, or programmer for help. They usually fix the problem, but, in the process, can inadvertently create havoc. When you get your computer [...]

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Listen to and Learn from your Sales Staff

  In the previous post we examined some of the ways your well-meaning office, marketing, production and accounting staff may come up with “cost-saving” suggestions than can actually hurt sales.  When little things go missing or the package gets simplified in the name of production efficiency, you may hear “It hasn’t affected sales”…yet! Or, “Our [...]

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Beware of “Money Saving” Suggestions from Your Non-Sales Staff

 Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no money for Sales Support salaries. Still, Sales needs Sales Support to perform.  The [...]

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7 Tips to Maximise Your Human Resources

Does your company regard its staff as a commodity, information as a currency, and operate on a need-to know basis? If so, you may be missing one of the primary advantages of Human Resources – good ideas.  Some of the best ideas can come from your own people. These include problem solving, creative approaches, and [...]

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