We wrote an article that appeared in Business NH Magazine today. ”Be Better Off Four Years From Today” offers a timely insight on how small businesses can prosper regardless of who wins today. With election coverage ramped up to a fevered pitch and blasting the airwaves 24/7, many small business owners are rightfully confused over which candidate will save the day and which will rain death and destruction… Read More
Johnny Carson used the expression, “I did not know that” and brought the house down. It was his way of stating his lack of knowledge about any surprising event. The audience was also surprised and couldn’t help but laugh.
It’s no laughing matter when your staff finds out that they are out of a job because your company lost a major buyer or couldn’t solve a critical problem. But if they don’t understand the challenges,… Read More
The corporate structure is based on a division of labor into specialized groups who tend to isolate themselves from the rest of the company. Each division has its own professional organizations that reinforce this view. Within these divisions of labor are further structural elements that stratify the chain of command into pyramid-like structures.
Although these structures seem unavoidable just to get the job done,… Read More
Ideas, information and predictions will be presented by some of the most experienced members of the wine and grape industry at the Wine Industry Expo on Wednesday, December 5, 2012 at the Sonoma County Fairgrounds. Stay current on the latest developments in production, sales, viticulture and marketing so you are ready for 2013 and the years ahead.
Michael Houlihan will join the line-up and present “The Pros… Read More
If you are thinking about running your own business, stay in school. Many of the skills learned surviving the college experience can be just as important as what they teach you in the classroom.
Just to get through 4 years of college requires disciplines and mindsets that are essential to self-employment and building your business. Yes, college is expensive and there’s no promise of a job. But just going through the… Read More
Barefoot Wine’s Founders Do Well By Doing Good
The story of how Michael Houlihan and Bonnie Harvey in 1986 launched a scrappy new brand that would transform the US wine industry is one of accidental opportunity and the vision and courage to seize it. “We fell into business backwards,” Harvey says today.
And seize it they did. Houlihan, a wine industry business management consultant, and Harvey, an office manager,… Read More
We’ve been asked who we write for and why. The answer can be found in how we write. We learned most of our business knowledge the hard way. We write for you so you can avoid the painful lessons we have experienced first hand. We write to give you news you can use.
Even though we both have been to college, higher education isn’t required to understand these concepts. In fact, most of what we cover is not taught in college. It’s… Read More
In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients and customers. This time we will offer some ways to increase your business.
Your goal is to get more referrals. These are new customers who were sent to you by your existing customers. They will only do that for you if their first experience was beyond their expectations.
How then can you ensure that their… Read More
Over half of all businesses are service businesses. These industries include many professions from legal and engineering to hair cutting and plumbing. All these services require excellent management, positive company culture, and most important, return clients.
Brian Tracy says, “If you want to be successful, ask yourself this question: How can I increase my service to my customer today?”
More than any… Read More
When you build a house, the foundation must be laid strong and straight. If it’s not, the framers try to make up for it. When they can’t, the drywall guys try to make up for it. When they can’t, the painters try to make up for it. When they can’t, you’re going to have to live with it. So rather than cause problems all the way up your structure, lay your foundations straight and true.
It’s been said that it’s not the… Read More